Customer Success Manager – German and English a MUST

May 22, 2022
Keren Katz

3d Signals helps manufacturers transition to becoming an industry 4.0 “factory of the future”. Using IoT and AI tools our solution enables immediate visibility into the production floor, transforming data into powerful insights and actionable business intelligence in the cloud.

3d Signals was selected as Top 100 Europe 2020 & 2021 by Red Herring and as Technology Pioneer by the World Economic Forum. 3d Signals consist of a unique working environment, where the “it’s all about people” approach enables employees to fulfill their inspiration and potential.

The ideal candidate will be located in Germany. He\She will have impeccable relational skills and can create win/win environments for all parties. This candidate will be responsible for providing an excellent customer experience and help customers achieve their desired goals.

This is a remote position and requires a lot of traveling in Germany.

Responsibilities:

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals

Qualifications:

  • Bachelor’s degree or equivalent experience
  • +2 years Experience in customer success
  • Strong written and verbal communication skills – in German and English – a MUST
  • Experience in the industrial\manufacturing vertical is a big plus!
  • Experience in lean management\ Industry 4.0 consulting – an advantage!

Interested? To apply, email us your CV to jobs@3dsignals.com