Customer Support Engineer

3d Signals helps manufacturers transition to becoming an industry 4.0 “factory of the future”. Using IoT and AI tools our solution enables immediate visibility into the production floor, transforming data into powerful insights and actionable business intelligence in the cloud.

3d Signals was selected as Top 100 Europe 2020 & 2021 by Red Herring and as Technology Pioneer by the World Economic Forum. 3d Signals consist of a unique working environment, where the “it’s all about people” approach enables employees to fulfill their inspiration and potential.

We are looking for a professional, passionate, multidisciplinary person to join our Support team. In this position, you will be responsible both for handling our IIoT solution (50%) and handle internal and external customer issues (50%).

Requirements

• Natural problem solver
• Good English (Written and spoken)
• German-speaking and reading skills (B2 or higher) – Great Advantage
• Understanding/Experience in scripting languages (Perl, Shell, bash)- Advantage
• Understanding Unix/Linux OS – Advantage
• Python – Advantage
• Experience with DBs- (Mongo, SQL, Influx) – Advantage

Personal skills

• Great interpersonal and communication skills
• Team player and passionate about quality
• Self-initiated and quick learner
• Thorough and result-driven with a “Bring Results” approach

Interested? To apply, email us your CV to jobs@3dsignals.com